Busness Etiquette


,Respect hearts
Manage minds

Contents
- Your Etiquette Trainer & Consultant
- About the Trainer
- Business Etiquette & Company Values
- Our Target Group
- The Diamond within You
- Business Etiquette
- Cross-Cultural Management & Etiquette
- Social Etiquette
- Dress Code & Accessories
- Soft Skills & Etiquette Rules
- Table Manners
- Wedding Etiquette
- Etiquette, the Magic of Attraction
- Business Etiquette for Petroleum Engineers


About the Trainer
Arman Valian is a trainer & lecturer in business etiquette and cross-cultural training who holds seminars and lectures in German, English and Persian at Austrian as well as Iranian universities, for industry managers as well as consultants and business people
- Tel : +43 (0) 664 9914 3310
- Mobile : +98 (0) 912 025 48 20
- Website: www.armanvalian.com
- Email: info@armanvalian.com
- Instagram: arman_valian
- Linkedin: armanvalian
Business Etiquette
Company Values&
Respect and discipline, the two keywords which ofen come in the world class company core values, are the guidelines of our workshops
- Integrity
- Discipline
- Excellence
- Pride
- Passion
- Respect

Hospitality & Leisure industry
Tourism industry
Aviaton industry (flight crew)
Automobile industry
Medical & Pharmaceutcal industry
Food industry
Bank & Insurance industry
Oil & Gas industry
Consultng industry
Sales and Marketng
Private Business Secton
Business Schools (MBA, DBA)
Our Target
Group
If you are in one of the following business sectons and you want to get more familiar with internatonal business etquete rules which are valid from Hong Kong to New York,you have the right educatonal catalogue in your hand.It will be a great honor to have you and your staff in my training courses
Best regards,Arman Valian (Dipl.-Ing.)
The Diamond
within You
Color
is your appearance
Carat
is your knowledge and experience
Cut
is the knowledge you gain in your Business Etiquette course
Clarity
is the set of your behavior codes
Be Professional
Your employees will not only learn about office etquete, they will also learn Dos and Don’ts of negotatons, in meetngs, on business trips, in telephone calls and emails, changing business cards, etc
Cross-Cultural
Management & Etiquette


Each naton has its own unique customs
Mutual acceptng and respectng of cultures
Getng prepared for internatonal meetngs
Startng a new life in a new culture
For a beter integraton in a new society
as a student or an immigrant
Social Etiquette
It provides personal security and self-confidence
It protects the feelings of others
It makes communicaton clearer
It will enhance your status at work
It is a characteristc for charming managers
Cross-Cultural
Management & Etiquette



Soft Skills &
Etiquette Rules
Mastering the art of small talk and the etiquete rules around it The power of your eye contact The magic of your smile
The impression of your voice
The effect of active listening
It is all about how you sound
Table Manners



Your
Table Manners
Matter
Business Dinner
This part will be demonstrated while serving a delicious meal in one of our hotel partners or in your favorite restaurant, private or in groups
Wedding
Etiquette



We take care of
Your wedding dance
Your appearance
Your table manners
and much more

Etquete, the Magic of Atracton
101 points about etquete that we may not know



Business Etiquette
for Petroleum
Engineers
in this training program I try to share my experience on conducting high-level business meetings and insight on how to work with professionals from all over the world with the PE students at the department of petroleum engineering at the Montanuniversität . Since the Oil & Gas Community is international, it is necessary for the students to be prepared for when they do business with people from countries with different customs and traditions